Shipping Policy

Shipping Rates

Normally, most items will arrive to you via UPS or USPS no later than 7-10 business days with the free shipping option. Orders must be placed before 1pm est in order to ship same day (Monday through Friday). Orders placed after that time will be shipped the following business day.

The following shipping rates apply to in-stock items and are based per address:

Continental US

Free Ground shipping  $0  (Please allow 8-10 business days)
Priority Ground shipping  $12.99 (Please allow 5-7 business days)
Express shipping  $29.99  (Please allow 2-4 business days which excludes weekends and holidays)
Overnight Delivery  $39.99  (Orders placed M-F by 2pm est arrive the Next Business Day which excludes weekends and holidays.)
Overnight for Saturday Delivery  $54.99  (Orders placed on Friday by 2pm est will arrive on Saturday)

Alaska and Hawaii

Normal shipping  $0  (Please allow 7-10 business days)
Express shipping  $39.99  (Please allow 1-3 business days)

U.S. Protectorates

Normal shipping  $16.99  (Please allow 7-10 business days)

 

International
We highly suggest selecting PayPal as your payment for orders placed outside of the United States. PayPal will allow a faster order processing time and removes other delays related to payment.

Australia

Express shipping - $14.99 to $34.99 (Please allow 2-6 business days)

Orders over $299.99 - Reduced Express Shipping  $14.99
Orders Between $99.99 and $299.99 - Reduced Express Shipping  $24.99
Orders under $99.99 - Reduced Express Shipping  $34.99

Austria, Belgium, Belize

Express shipping - $0.00 to $14.99 (Please allow 2-6 business days)

Orders over $299.99 - Free Express Shipping  $0
Orders Between $99.99 and $299.99 - Express Shipping  $9.99
Orders under $99.99 - Express Shipping  $14.99

Canada

Express shipping - $0.00 to $12.75 (Please allow 2-6 business days)

Orders over $299.99 - Free Express Shipping  $0
Orders Between $99.99 and $299.99 - Express Shipping  $6.75
Orders under $99.99 - Express Shipping  $12.75

Denmark

Express shipping - $9.99 to $29.99 (Please allow 2-6 business days)

Orders over $299.99 - Reduced Express Shipping  $9.99
Orders Between $99.99 and $299.99 - Reduced Express Shipping  $19.99
Orders under $99.99 - Reduced Express Shipping  $29.99

Finland, France, Germany, Greece, Iceland, Ireland, Italy, Morocco, Netherlands, New Zealand, Saudi Arabia, Sweden, United Arab Emirates

Express shipping - $0.00 to $14.99 (Please allow 2-6 business days)

Orders over $299.99 - Free Express Shipping  $0
Orders Between $99.99 and $299.99 - Express Shipping  $9.99
Orders under $99.99 - Express Shipping  $14.99

United Kingdom

Express shipping - $9.99 to $19.99 (Please allow 2-6 business days)

Orders over $299.99 - Reduced Express Shipping  $9.99
Orders Between $99.99 and $299.99 - Reduced Express Shipping  $14.99
Orders under $99.99 - Reduced Express Shipping  $19.99

 

Don't See Your Country?

If you don't happen to see your country, let us know by emailing us at service@sophiajewelers.com. We will do what we can to incorporate your country's mailing addresses into our site. 

Signature Policy

In a recent poll, 46% of online shoppers admitted that they had been victims of porch piracy. In an effort to reduce that from happening for high value orders, we require a signature upon delivery for most purchases over $100.00 in value.

Alternate Addresses

In many cases, we require that your order be shipped to your confirmed credit card billing address. If you will not be home to sign for your package, would like it sent to a gift recipient or to an alternate address, the best payment option at checkout would be Paypal or Amazon Pay.

Shipping FAQ's

It looks like my order will not arrive on time, what happened? 

If for some reason we cannot ship your order on-time, we will notify you immediately. In most late delivery cases, we are finding that UPS and USPS are having delays due to Covid-19, severe weather, natural disasters and other conditions that are beyond our control. In those cases, please be aware that we cannot guarantee overnight delivery.

I choose express shipping for my order. If I return my order, will I get that refunded back to me? 

Unfortunately, in most cases, the answer is no. That shipping charge is what we directly pay to the carrier (USPS, UPS...etc) and they will not refund that charge back to us. If for some reason, your order was not delivered on-time, due to a carrier delay (this does not include bad weather or other acts of God), then YES, we will fight for you to have the carrier refund this charge back to you. 

 

Packaging
Rest assured that all orders are sent without pricing included on the packing slip. We do not provide gift wrapping, but all of our items do come ready for gift presentation in a quality jewelry gift box provided at no additional charge. Single items up to $199.99 come packaged in our signature blue padded jewelry gift boxes. Items $200 and over come packaged in a luxury  jewelry gift box. For more details, see our Jewelry Gift Boxes page.

Flexibility
Because diamond rings and other jewelry are often given for engagement or another special occasion, we will be extremely flexible to help you create a wonderful surprise. We can expedite your delivery for a fast-approaching special occasion, or we can ship your order to an address other than your home to help you maintain your surprise.

And please don't hesitate to contact us for any special requests.

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Sophia Jewelers, where elegance meets sophistication in every piece. From timeless classics to contemporary designs, our collection embodies the essence of grace and luxury. Discover exquisite jewelry crafted with precision and passion, ready to adorn you in style. Stay tuned for our latest arrivals, exclusive offers, and more. Welcome to a world of timeless beauty with Sophia Jewelers.

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